Uber rolls out ChatGPT Work to more than 30,000 employees
Sorted AI24 OctUber is rolling out ChatGPT Work, an agent inside ChatGPT Enterprise, to more than 30,000 employees across its global workforce, expanding from a pilot of 1,000, OpenAI says. ChatGPT Work connects to tools such as Google Drive, Gmail, Google Calendar and Slack so staff can research, prepare meeting briefs, create presentations, analyse data and complete workflows across apps. OpenAI says GPT-6.1 Sol will be the default model in ChatGPT Work for Uber, with voice and image generation also available, and that Uber's developers will keep using Codex. Uber's CTO Praveen Neppalli Naga said the company wants to give everyone tools to innovate; OpenAI and Uber say they plan to share further adoption and outcome figures as the rollout progresses.
Why it matters: If you are planning a company-wide agent rollout, Uber's path (pilot of 1,000, then approved integrations, an internal skills library and training) is a concrete template; ask vendors for outcome numbers before you copy the scale.
OpenAI ↗AI-assisted, reviewed by Sorted AI
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