Copilot Studio agents get their own Microsoft 365 accounts and memory
Microsoft announced agent accounts in Copilot Studio, which give an agent its own credentials in Microsoft 365 so people can @mention it in Word, Excel and PowerPoint comments or hand it tasks in Teams and Outlook. Actions are logged to the agent rather than to the person who built it, and admins can scope its access. Business process memory lets an agent carry context from one cycle of a recurring process to the next, and triggers let agents start from an email or a schedule. The features are rolling out through Microsoft's Frontier early access programme, not as a general release.
Why it matters: If your team runs recurring processes such as invoice checks or ticket triage in Microsoft 365, this makes it easier to give an agent a clear, auditable role instead of borrowing a person's login.
Microsoft ↗AI-assisted, reviewed by Sorted AI
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