DoorDash says outside AI agents have placed only a few hundred orders
Sorted AI1 NovOn DoorDash's third-quarter earnings call, CEO Tony Xu said third-party AI agents have generated 'several hundred orders' since they started, against just under 1 billion orders in the quarter. DoorDash launched its MCP connector less than a month ago, and it is open only to a small number of early beta partners, mainly for corporate lunch orders. The figure excludes DoorDash's own Ask DoorDash feature, whose baskets the company says are built five times faster and average nearly 50% higher value. Xu said agents look more useful for long, considered purchases than for something as simple as ordering food.
Why it matters: If you are planning an agent or MCP integration for your customers, expect slow uptake for quick, simple purchases; aim it at tasks where the agent saves real effort.
Ars Technica ↗AI-assisted, reviewed by Sorted AI
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